Privacy Policy

Introduction

At Moventavero S.A. de C.V. (hereinafter "Moventavero", "we" or "the Company"), we are committed to protecting your privacy and personal data. This Privacy Policy describes how we collect, use, share, and protect your personal information in accordance with Mexico's Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP).

Information We Collect

We collect the following personal information:

• Identification data: full name, date of birth, CURP, RFC
• Contact information: address, phone number, email
• Financial data: information about income, expenses, and credit status
• Browsing data: IP address, cookies, browsing history on our site

Use of Information

We use your personal information to:

• Evaluate your eligibility for social and financial support programs
• Provide personalized financial advice
• Send information about our services and available programs
• Improve our services and user experience
• Comply with legal and regulatory obligations

Data Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

• Government authorities when required by law
• Financial institutions to process support applications
• Service providers who help us operate our business

Your ARCO Rights

In accordance with the LFPDPPP, you have the right to:

• Access: know what personal data we have about you
• Rectification: request correction of inaccurate data
• Cancellation: request deletion of your data
• Opposition: oppose the processing of your data for certain purposes

Data Security

We implement technical, administrative, and physical security measures to protect your personal information against unauthorized access, loss, or alteration.